My client is an ambitious, VC backed business offering a market leading product to a receptive and expanding marketplace. Having recently launched a series of new products, and with a number of key executives recently appointed, they are now looking to strengthen their service delivery team with the recruitment of an experienced Head of Operations to implement blue chip systems, procedures and project management skills into the business. Reporting to the board and providing functional support to other areas of the business, you will be educated to at least degree level, preferably Prince2 trained and have significant experience of project delivery within a SaaS environment. The role is multi-dimensional, addressing not only internal systems and procedures, but also ensuring that service delivery to clients is maintained at its current excellent rate and that any areas of customer dis-satisfaction are dealt with in a mature, professional and above all timely way. You will be able to demonstrate a strong IT background, preferably with experience of cloud based systems, and be adept at designing and implementing a reporting structure and format that provides key management information at all levels within the organisation. This is a fantastic opportunity for a high calibre individual to join a company destined for great things at a key moment in its development.
Posted in General | Comments Off on Head of Operations, Wrexham, c£40,000pa + car, bonus & benefits
My client is the market leader in the their chosen field, a position they have achieved not just through the quality of their products and customer service, but also because of the way they engage with their customer base to develop the next generation of products. As part of their continued desire to stay one step ahead, they are now seeking to appoint an ambitious, articulate and analytical graduate to a new role working closely with the customer base and the software developers as part of the product development team. Ideally you will have had some experience within a software business, but if not you may well be a recent graduate from a mathematics, ICT or computer science background, and have had significant post graduation experience in a customer facing role. Your function will be to gather feedback from the existing customer base (via e-mail, telephone, focus groups) on the current product portfolio, on the issues that they are likely to face moving forward or on the functionality of the product itself. Taking this information, you will then be expected both to analyse and report on it, before translating those ideas into an action plan that the software developers will be able to implement. This is a fantastic opportunity for an ambitious graduate with excellent communication skills, looking for a role involving a degree of travel around the UK that is certainly neither routine nor run of the mill.
Posted in General | Comments Off on Software Product Development Manager, Cheshire, to £28,000pa
My client is a dynamic expanding organisation that has achieved its current status by providing innovative solutions and the very best customer service to its client base. As part of their plans to continue to grow the business, and with one eye to the future senior management team, they are now looking to recruit an experienced, dynamic and ambitious print industry specialist to head up both the internal sales and customer service team and the field based executives. This will be an extremely varied and challenging role, with a high degree of customer interaction and staff management and motivation, but also a large element of strategy in terms of determining the future direction of the business. Much as this in itself is a challenging and rewarding role, the key element of the post is for someone to come in and prove themselves worthy of the Sales Director position, preferably as part of the proposed MBO plan within five years.
Posted in General | Comments Off on Head of Sales (Sales Director Designate), North West, £60,000+ OTE + car + benefits
My client is a long established, highly regarded business, with a strong and loyal blue chip customer base, an enviable reputation for quality and clear plans about their future direction. As part of these plans, they are now seeking to appoint an experienced and ambitious individual to a role working closely with the Managing Director and Finance Director, overseeing all operational aspects of the business. The duties are tremendously varied, from ensuring best practice and first rate HSEQ, to workflow planning and HR, to working on tenders and developing long term customer relationships. There are many facets to the role, and it is imperative that you can display excellence in all of them. You will be articulate and numerate, possessing strong man-management skills without needing to micro-manage each situation, a desire to ensure the highest possible standards, and experience of working under, and reporting on, the strict operating procedures, protocols and KPIs that enable any business to be successfully managed, and the risk to it minimised. A key part of the role is working as part of the team that defines and implements the long term business strategy, such that the company can continue to thrive without losing sight of either its fundamental beliefs or its core focus. This is an opportunity that offers huge responsibility but demands accountability in return; this is not just a new job, this is the chance to develop a whole new career.
Posted in General | Comments Off on Operations Director (Designate), Telford, c£40,000pa + car, bonus & benefits
My client is a dynamic, expanding organisation whose success and growth has largely gone unnoticed. Keen to keep the business ahead of the competition, they have embraced all aspects of marketing and, in particular, the digital marketplace, as a way of maintaining competitive advantage and keeping in touch with their customer base. Due to the very success of all of their marketing initiatives, they have now taken the decision to separate new media from more traditional approaches and are therefore looking to recruit a CIM qualified, experienced digital marketeer to manage all of their social media and online marketing activity. In addition to being extremely organised, they are seeking someone with a flair for marketing and an interest in the latest trends; you will be responsible not just for social media, but also website optimisation utilising both SEO and PPC, Google + and Analytics, all electronic customer contact, in addition to more prosaic duties such as ensuring the integrity of the website and CRM system. Your experience can have been acquired in any environment (agency or in-house), but you must have top drawer knowledge of Hootsuite, WordPress and Google optimisation rules, and be keen to take on both the autonomy and responsibility for delivering my client’s digital messages.
Posted in General | Comments Off on Online Marketing Manager, Wirral, c£25,000pa
This summer’s top job (if you can call it summer)……………..
This is a career defining opportunity. My client is a well established, highly profitable organisation that has forged an enviable reputation not through the hard sell or overambitious promises but through the quality of their product portfolio, their customer first approach and their support network. They are about to enter a key phase in their development, with a number of new products ready to go to market, and plans to invest heavily in the support structure of the business to ensure that their exceptional customer based KPIs are maintained. As part of these plans, they are seeking to appoint an experienced, customer focussed commercial and operations director to a key role in the senior management team.
There are any number of aspects to the role but perhaps the top three would be –
* maintaining the focus on customers, and not losing sight of the principles and
reputation that has brought them such success thus far
* overseeing the project delivery teams, maintaining the high standards that they
have so far attained, and
* developing and implementing the overall commercial strategy of the business
My client is a dynamic, expanding business with an established UK, European and US customer base and exciting growth plans. To support these plans, they are now seeking to appoint an ambitious and hardworking individual to a new role working closely with the existing finance team and supporting the directors. This is a largely autonomous role, but benefiting from significant internal support and would suit either an actively studying part qualified accountant or someone qualified by experience. You will be responsible for producing the monthly management accounts, complete with all analysis of both p&l and balance sheet, managing all foreign currency dealings and letters of credit, and generally providing continued business support to the directors. Although there is plenty of scope for development and learning new aspects of the job, you must be able to demonstrate previous treasury and foreign currency dealings, be comfortable using Pegasus and Excel and have significant experience of producing management accounts upto and including review stage.
Posted in General | Comments Off on Part qualified Management Accountant, Manchester, £27,000pa
As part of our ongoing efforts to bring to the attention of a broad range of clients the very highest quality candidates, this week we are representing a highly experienced Financial Director and Company Secretary, who, by dint of living in Crewe is interested in roles across Cheshire, Staffordshire and North Shropshire.
An ACMA qualified accountant with fifteen years’ experience as Financial Director and Company Secretary, he has had extensive exposure to all aspects of business as a key board member. Additionally, he is highly skilled at raising finance from banks, asset finance companies and venture capitalists and has enjoyed significant international commercial and staff management experience.
My client is an outstanding success story, having emerged from the recession stronger than before it, thanks to a combination of its long standing reputation, the quality of its customer base and its own very high standards of service and delivery. As part of their growth plans, and due in large part to their current project base and immediate prospects, they are looking to recruit an experienced quantity surveyor to a new role. Working closely with the directors and senior Quantity Surveyor, and with an eye towards mentoring the graduate quantity surveyors within the team, you will be able to demonstrate a strong track record of successful project delivery, of managing multiple projects and will have been involved in all aspects of QS work from assessing and negotiating plans and drawings to chasing up stage payments. Your experience needs to be drawn from one of three areas – groundworks contractor to the volume housebuilding sector, from a QS environment within a volume housebuilder or perhaps even from the groundworks contracting arm of a volume housebuilder. You must be confident and articulate with excellent communication skills in written, telephone and face to face situations. This is a fantastic opportunity, with a degree of autonomy not normally associated with roles at this level, and offering both long term job stability and career prospects.
Posted in General | Comments Off on Quantity Surveyor, Cheshire, c£35,000pa + car + benefits
My client is an ambitious, expanding company offering a unique and market leading product to a wide range of potential customers. Having enjoyed significant success and growth in the last couple of years, they are now looking to recruit an enthusiastic, adaptable and hardworking individual to work within the existing Head Office team. Your duties will be to manage all aspects of sales administration, customer orders and customer service, and to follow up all new sales enquiries by email, post or telephone; additionally, you will have significant contact with both key suppliers and their own warehouse. You must therefore be able to demonstrate attention to detail and accuracy, in addition to possessing a good telephone manner, an ability to pick things up quickly and a “can do” attitude. Although you will not be expected to be vastly experienced (aptitude and personality count for as much as experience), you must have had exposure to an office environment, and be comfortable using accounts packages, spreadsheets and Microsoft. This is not just a stepping stone; there are genuine career prospects with the company as it continues to develop both its UK and export markets.
Posted in General | Comments Off on Sales & Customer Service Administrator, Staffordshire, to £16,500pa